Noisy neighbours

If you have unreasonably noisy neighbours, here are some steps you can take:

  1. If you feel confident about doing this, have a word with them face to face. Explain how the noise is making you feel and affecting your life (they may simply not have considered this). Ask them to adhere to some basic rules, such as notifying neighbours in advance of holding a party; avoiding holding outdoor parties late at night Sunday to Thursday; keeping noise levels low, and windows and doors closed after midnight (or earlier).
  2. Contact the City Council Environmental Health team on 01223 457 900 during office house or 0300 303 8389 (7pm to 7am every night, and 9am to 5pm at weekends and bank holidays). The Council website sets out in detail how they handle complaints.
  3. If your neighbours are students at Anglia Ruskin University (ARU), contact the ARU accommodation office on 01223 417 734 (during office hours) to log a complaint. ARU has undertaken to be more proactive in briefing students at the beginning of their tenancy about being good neighbours, and taking action against students who cause continued nuisance.

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